Reviews & reputation · Both plans · expanded in Growth
Make asking for feedback part of the guest relationship.
Make asking every guest for feedback part of the routine.
Neutral request → guest choice → staff
Every experience welcome.
Thank you for visiting Kitchen. Would you share your experience?
No rating filter or review gating. No incentive tied to positive feedback.
Staff workspace · example
Review response task · staff drafts a respectful replyGuests choose whether to post and what to say. Staff review before publishing a reply.
Illustrative only. Nothing sent or confirmed.
Your happiest guests rarely leave a review unless someone asks. A consistent, well-timed invitation makes it routine.
What it does
- Eligible review requests after a visit or interaction
- Consistent links to your public review destinations
- On Growth: stronger reputation monitoring and response support
AISAM does
- — Configures review requests
- — On Growth: expanded reputation work
You supply
- — Which public review destinations to use
- — Your voice and approval on responses
What you can measure
Requests sent and review activity where the platform reports it.
The honest boundary
Every eligible guest gets the same invitation — we don’t filter out unhappy guests, and we never publish reviews on anyone’s behalf.
Questions
Do you only ask happy guests?
No. Filtering who gets a public review invitation is against platform rules and isn’t honest.
Your restaurant. Your next chapter.
Let’s build the first version of your restaurant website.
Share your restaurant details. Review your private preview. Choose the service that fits your next stage.
No payment for the preview. Launching requires a paid plan and setup fee.